How 'Antlers for Horses' Became Popular 9. November 2012 paul.bentham@robinsons-uk.com Behind the Scenes (0) Sometimes, the success of something is all about being in the right place at the right time. We could never have predicted the success of such a silly product as the Horse Head Antler which first appeared in a Robinsons catalogue in 1992. This 'silly' product has since stood the test of time and i... [More]
Spend £75 Online and we'll pay the Postage!* (This Offer Has Now Ended) 26. October 2012 paul.bentham@robinsons-uk.com News (0) Please note, this offer ended on December 18th 2012 Cold weather. Nights drawing in. Christmas on the horizon. It's that time of year when there always seems to be lots of reasons to replace this item or buy that gift. We know that customers tend to spend more at this time of year and we've deci... [More]
Here Comes the F-Word…Frost! 24. October 2012 paul.bentham@robinsons-uk.com Help & Advice (0) You probably won't need me to tell you that the weather's about to make a change for the colder in the next few days. It's that time of year when you listen to weather forecast waiting to hear the first use of the f-word – 'frost'! Here's the temperature map provided by the Met Office website for ... [More]
Longer Call Centre Opening – Back by Popular Demand, until December 19th 23. October 2012 paul.bentham@robinsons-uk.com News (0) This week, we took the decision to extend our Contact Centre opening hours from 8am to 7pm on weekdays, 9am to 3pm on Saturdays and 10am to 3pm on Sundays. Not only will this enable anyone to speak to our team to place an order or make an enquiry, it will also mean that our Live Chat online assista... [More]
The Importance of Being Honest… 17. October 2012 paul.bentham@robinsons-uk.com Behind the Scenes (0) …or ‘Who on Earth are Feefo and Why are they Emailing Me?’ If you’ve placed an order from Robinsons this year, it’s likely you’ll have received an email from a company called Feefo in the days and weeks that followed to ask you to rate the items and the service you received. Of course, I ex... [More]
Warm-Up for our Summer Sale Instore and Online! 13. August 2012 paul.bentham@robinsons-uk.com News (0) Celebrate the end of a glorious summer at each of our stores and online from 8am this Saturday with our sizzling Summer Sale! What a year 2012 has been so far! A Diamond Jubilee, the odd sporting event and even some occasional sunshine! It's been a fantastic summer here in the UK and we've all be... [More]
Robinsons in South Africa 22. December 2011 marketing@robinsonsequestrian.com Behind the Scenes (0) Earlier this month my wife and I had the opportunity to visit South Africa for the very first time. It was more than just a vacation or find change of scenery. It was to experience standing on top of Table Mountain, driving along the famous Garden Route to Port Elizabeth and spend four days being ... [More]
Roll Up, Roll Up - to the Megastore Show! 7. October 2011 paul.bentham@robinsons-uk.com Miscellaneous (0) Something different and exciting is coming to the two Robinsons Megastores this October half-term. We’re pleased to announce the launch of our very first Megastore Show at both our Ashton and Basingstoke stores. We aim to bring the variety and interest of the showground indoors – and instore. Tha... [More]
Bowlers Riding School: 70 Years Young 13. July 2011 marketing@robinsonsequestrian.com Behind the Scenes (0) On Saturday 9th July, I had the pleasure of revisiting my very first commercial customer. It was the 70th anniversary of the opening of Bowlers Riding School, a legendary riding establishment tucked in between a secluded row of houses on Brewery Lane, Formby, Merseyside. I had not been back to the... [More]