All Change Online! 23. March 2011 paul.bentham@robinsons-uk.com Behind the Scenes (0) What an incredibly mad couple of months it's been! We don't seem to like doing things by halves and here we are about to open a new store in Cardiff and launch a brand new website in almost the same week! I've been promising a blog on our new site about why we feel it's such a big deal, so here go... [More]
Virtual Insanity* 4. March 2011 paul.bentham@robinsons-uk.com Behind the Scenes (0) It's a Friday afternoon and I'm very conscious that I haven't blogged yet about our forthcoming new website, in the way that I have about our forthcoming new Cardiff store. There's so much I'd like to say about our new website, what's going to be better about it and why we need it to ensure that we... [More]
Store Number 4: Same Robinsons, Different Concept 24. January 2011 paul.bentham@robinsons-uk.com Behind the Scenes (0) We’re pleased to announce that we will continue the pattern of recent years and open another store. Last year, when we opened our Basingstoke Megastore, we only really needed to announce the location , mock up a picture and leave the rest to your imagination, knowing that the site was large enough ... [More]
Basingstoke: Our Opening Gambit 13. March 2010 paul.bentham@robinsons-uk.com Behind the Scenes (0) Before I talk about our forthcoming store at Basingstoke and our reasons behind the way we do store openings, let me apologise for neglecting to write an entry on here for about three months. Yes, it's been a busy three months but I like to post something on here about once a month. In my absence,... [More]
Mostly Smooth Sale-ing 22. December 2009 paul.bentham@robinsons-uk.com Behind the Scenes (0) As you’re probably aware, we’ve been rather occupied this week by the effects of our Winter Sale, which started last Tuesday (15th). In recent years, we’ve become better able to harness the power of the internet to ensure that as many people as possible get a fair chance to order the products they w... [More]
Robinsons and the Royal Mail: What You Need to Know… 15. October 2009 paul.bentham@robinsons-uk.com News (0) As you may have seen on the news, the country is about to face a period of strikes by postal workers. Naturally, you’ll be concerned that all mail order will therefore become totally unreliable and to be honest, who could blame you? If you’re still reading at this point, please allow me to expl... [More]
Bengt Höök: An inspiration and a friend 15. October 2009 paul.bentham@robinsons-uk.com Behind the Scenes (0) We were saddened yesterday to hear about the death of Bengt Höök, President of Hööks Hästsport - the largest equestrian retailer and mail order operator in Scandinavia. We had known Bengt for many years and were proud to call him a friend. We had worked on many projects together and we both shared... [More]
Quick reminder... 17. August 2009 paul.bentham@robinsons-uk.com News (0) Don't forget, our End-of-Season Sale starts online at 6am tomorrow morning (18th). I'll be in, together with our IT team, to check everything's running smoothly. To be fair, the last two have been fantastically smooth with the site never looking like it was under pressure, despite the vast number ... [More]
Spot the Deliberate Mistake! 5. August 2009 paul.bentham@robinsons-uk.com Behind the Scenes (0) Well, it's early August and that can only mean one thing: our new Autumn Winter Catalogue is back from the printers. As I type, hundreds of thousands of copies are sat in various warehouses around the country waiting to be mailed or inserted into copies of magazines. It's usually the time of year wh... [More]
Against All Odds: 25 Years of Robinsons Mail Order 18. March 2009 paul.bentham@robinsons-uk.com News (0) To mark our 25th Anniversary in Mail Order, we've written a short presentation to explain how and why we started to offer our products this way, the challenges we've faced over the years and our thoughts for the future. You can find it at www.robinsons-uk.com/25 and I hope you'll find it as intere... [More]